Shipping Info & Returns


How do I return items?
(all refunds are to be made within 30 days of purchase to avoid any restocking fee)

  • Contact us at to have a sales representative let you know how & where to send your unopened and unused merchandise
  • Once we receive the material, we will refund you in the same form that we received your payment

How long does it take to see my refund?

  • Once your item is received and inspected, please allow your credit to be applied to your original method of payment within 10 business days


How do I return an item?

Return Policy


Original sales receipt must accompany returns.


We accept returns for exchange or refund 30 calendar days after delivery of the product. At our sole discretion after 30 calendar days, we will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:


• without showing signs of wear or damage in any way


• within 30 calendar days of the delivery date


• unless noted that it cannot be returned or has a different return policy time period other than that 30 days noted in that item's particular item description.


If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit.


Refunds are contingent upon inspection of item(s) once we receive it.


Again you MUST contact us within 30 days if you intend to return ANY item back to our store. Items returned to us AFTER 30 days and WITHOUT contacting us will NOT be refunded.


Customer is responsible for all shipping costs if seller is not at fault.




  • All products ship within 24-48 hours from the time the order is placed. However, due to many changes in raw materials and supply and demand, manufactures do not have all the items in stock all the time. If you have ordered an item and the item is currently on back order, we will immediately notify you of the lead time that the manufacturer provides us with. If you are okay with the lead time, your order will be placed in que to ship as soon as available. If you cannot wait any longer, we completely understand and we will issue a full refund.